FAQ's

At Bellamun, clean means more than just trendy – it means safe, conscious, and effective. Our products are thoughtfully formulated without harmful ingredients like parabens, phthalates, sulfates, and synthetic fragrances. We choose skin-loving, high-performing ingredients that nourish and enhance your natural beauty without compromising your health.
Many our products are formulated without any ingredients from animal origin. Vegan products will be clearly labelled.

All products are formulated to be safe for all skin types, but if you have specific concerns please consult your dermatologist about the list of ingredients found on the website.
•Parabens
•Phthalates
•Sulfates (SLS, SLES)
•Fragrance
•Alcohol
•Talc
•Mineral Oil
•Formaldehyde and formaldehyde-releasing agents
•Triclosan
•Petrolatum
•Synthetic dyes
•BHA and BHT

Absolutely! We prioritise keeping you informed. Once your order is shipped, we will send you an email notification with a tracking number. This tracking number allows you to easily monitor the status of your order at any time.
We offer a range of convenient payment options. You can securely make purchases using all major credit cards and Cash on delivery.
Certainly! You have the flexibility to make changes or add to your order before it ships. Simply reach out to us during this time, and we will be happy to assist you with any modifications to your order.
Absolutely! Unused items that are still in their original packaging can be exchanged within 7 days of receiving your order. Please contact our customer support team. They will guide you through the return process and ensure your concerns are addressed promptly. At this time we do not offer refunds.

No, it is not required to create an account. We offer the option to place an order as a guest. However, we highly recommend creating an account as it provides added benefits. By creating an account, you can easily track and review your purchase history from your personalised account dashboard, offering you a more convenient shopping experience.
Generally, you can expect your items to arrive within 1-2 business days.
Shipping is free for all orders above AED 250 within the Emirate of Dubai.
For orders below AED 250, a flat rate of AED 20 applies.

If you’re ordering from other Emirates within the UAE, a flat shipping rate of AED 20 applies.

For GCC countries, the following rates apply:
- Kuwait: AED 70 flat rate
- Qatar: AED 70 flat rate
(Free shipping on GCC orders above AED 600)

For customers outside the GCC including USA, Canada, and Europe please contact us directly for international shipping details.
All Bellamun orders are shipped safely from Dubai, UAE, and you’ll receive a tracking link once your order has been dispatched.

About Bellamun